The family representative of a nursing home resident is considered a member of the care plan team — not a guest who signs a form. If the resident cannot speak for oneself, this becomes critically essential.


The care plan should address medical, physical, mental, and social aspects of the resident’s life; it should be a goal-directed plan to maintain or enhance the resident’s experiences in all these areas to the highest practicable level of the resident (not the facility).

Quality of Care

True care nurtures spiritual, mental & social health, not just physical.

Quality of Care includes how a resident is treated every day: how staff help with bathing, dressing, oral hygiene, movement, how medications are used, and how accidents are handled. Residents should be treated with dignity; medications should not be used unnecessarily; and accidents should receive follow-up.


Health is number one, but it is just the foundation for a high quality of care and of life. It is not all there is to it.

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The Gift

​Mixed Media on Canvas by Carol J. Hay